Are your clients talking about you? You bet they are on social media. And they are talking about anything and everything. Your service, your products, your business and how they feel about you. Are you unsure what to do next? 

Do you have an interest in social media? How about customer service? If so, please join the Linkedin group I created to explore topics on social media and customer service. The name of the group is Client Service Social Media. There is a repository of great articles, surveys and recommendations on social media tools. Participate in the group and invite your friends to join the group.